Welcome to Barrel Pack N Ship. By using our services, you agree to the terms below. These terms protect both the customer and Barrel Pack N Ship and ensure smooth service.

Barrel Pack N Ship provides services such as:

• Shopping assistance (when requested)
   
• Packing (barrels, crates, boxes, etc.)
   
• Shipping to covered locations
   
• Receiving items shipped to our location
   
• Shipment tracking assistance (Bill of Lading)
   

Customers must provide accurate information including:

• Full name, address, phone number
   
• Destination details
   
• Item list and special instructions (if any)
   

Barrel Pack N Ship is not responsible for delays or issues caused by incorrect information provided by the customer.

We do not ship restricted or illegal items including:

• Weapons, ammunition
   
• Drugs or illegal substances
   
• Flammable items or explosives
   
• Perishable food items
   
• Any item restricted by the carrier or destination rules
   

If prohibited items are found, the shipment may be refused and reported when required by law.

We use sturdy fibre/plastic barrels and wooden crates where appropriate.
Customers may:

• Request specific packaging, or
   
• Choose from our packaging options list
   

Once items are packed and sealed, changes may require additional fees.

Payment is required:

• Before packing begins, or
   
• Before shipment is released for shipping
   

No shipment will be released without full payment.

Because we provide shipping and packing services:

Packing and service fees are non-refundable once packing or processing begins.

Shipping fees are non-refundable once the shipment has been sent.

If Barrel Pack N Ship shops for you:

• Any incorrect or missing items must be reported within 24 hours of arriving at our location.
   
• We will help you communicate with the store, but refunds depend on the store’s return policy.
   

If damage occurs:

• Customer must report within 48 hours of delivery
   
• Provide photos of:
   
  • damage
     
  • items
     
  • outer packaging
     

Barrel Pack N Ship is not responsible for damage caused by shipping carriers, but we will assist you with claims using your Bill of Lading number.

Customers receive a Bill of Lading / shipment number.
Tracking is available by telephone and online tracking is coming soon.

Delivery times vary depending on:

• location
   
• carrier schedules
   
• customs and destination requirements
   

Barrel Pack N Ship is not responsible for carrier delays beyond our control.

For questions, support, or concerns:

📞 416-700-1625
📧 at.barrelpacknship@gmail.com
🌐 www.barrelpacknship.ca